MONTHLY SUPPORT
4 BUSINESS Budget predictably with a capped expenditure structure designed for remote teams, freelancers, and small businesses.
Minimize downtime and protect your team’s productivity. The FixPC Business SLA acts as your dedicated, on-demand virtual IT department, keeping your operations streamlined without the overhead costs of full-time IT staff.
Minimum Commitment: 3 Hours per month.Contract Term: Fixed 6-Month commercial agreement. Hour 1 to 4 : Billed at our standard business baseline rate. Hour 5 to 10: Automatically drops to a flat corporate rate of R199 per hourMonthly Cap : A maximum allowance of 10 hours per calendar month, pooled and shared across all authorized company users.On-Site Escalation : Critical physical infrastructure or hardware support requirements are billed separately at R350 inc. VAT per physical callout
Our team focuses on keeping your business data moving safely and efficiently:
Business Email & Cloud Apps : Fixing Microsoft 365, Outlook errors, and cloud synchronization issues.On-Site Escalation : Critical physical infrastructure or hardware support technicians available within the hourSoftware Deployments: Clean installations of accounting software (Sage, Xero), PDFs, and corporate applications.Connectivity & Networking: Troubleshooting VPN connections, DNS issues, and local network sharing faults.Security & Triage : Removing malicious browser extensions, ad-ware, and conducting malware checks.
Copyright 2026 Fix PC Express PTY LTD
WE HAVE CALLOUT TECHNICIANS IN
Gauteng Province
Randburg, Sandton & Fourways
Western Cape
Strand, Stellenbosch & Gordons Bay
TERMS OF SERVICE
