{"id":210,"date":"2026-07-06T08:09:03","date_gmt":"2026-07-06T08:09:03","guid":{"rendered":"https:\/\/fixpc.co.za\/?page_id=210"},"modified":"2026-07-23T09:00:59","modified_gmt":"2026-07-23T09:00:59","slug":"monthly-it-support-for-home","status":"publish","type":"page","link":"https:\/\/fixpc.co.za\/?page_id=210","title":{"rendered":"Monthly IT Support for Home"},"content":{"rendered":"\n
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MONTHLY SUPPORT<\/strong><\/p>

4 HOME<\/h2><\/header>\n\n\n\n

Budget predictably with fixed block-hours gives direct access to our T1 Support team at reduced rates and no que!<\/strong>

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We believe in upfront honesty! no hidden catches, no surprise fees.<\/strong><\/p>\n\n\n\n

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<\/path><\/svg><\/span>Minimum Commitment: <\/strong>3 Hours per month.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Contract Term<\/strong>: Fixed 6-Month commercial agreement. <\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Hour 1 to 4<\/strong>: Billed at our standard business baseline rate. Hour 5 to 10: Automatically drops to a flat corporate rate of R99 per hour<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Monthly Cap<\/strong>: A maximum allowance of 10 hours per calendar month, pooled and shared across all authorized company users.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>On-Site Escalation:<\/strong> Critical physical infrastructure or hardware support requirements are billed separately at R250 inc. VAT per physical callout<\/span><\/div>\n<\/div><\/div>\n\n\n\n

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Your block hours cover all standard household technical frustrations, including but not limited to:<\/strong><\/p>\n\n\n\n

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<\/path><\/svg><\/span>Internet & Wi-Fi Triage: <\/strong>Troubleshooting dropouts, signal range, and slow speeds.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Contract Term:<\/strong> Fixed 6-Month commercial agreement. <\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Smart Device & Printer Setup:<\/strong> Getting wireless printers, tablets, and media boxes connected.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Connectivity \/ Networking:<\/strong> Troubleshooting VPN connections, DNS issues, and local network sharing faults.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>PC Cleanups & Speed Optimization:<\/strong> Clearing temporary files and blocking resource-heavy startup apps.<\/span><\/div>\n<\/div><\/div>\n\n\n\n
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SLA & TERMS OF SERVICE 4 HOME<\/a><\/div>\n\n\n\n
STANDARD TERMS OF SERVICE<\/a><\/div>\n<\/div>\n\n\n\n
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Copyright 2026<\/strong> Fix PC Express PTY LTD<\/p><\/div>\n<\/div>\n\n\n\n

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GET IN TOUCH<\/h3>\n\n\n
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