{"id":200,"date":"2026-07-06T07:42:21","date_gmt":"2026-07-06T07:42:21","guid":{"rendered":"https:\/\/fixpc.co.za\/?page_id=200"},"modified":"2026-07-22T12:34:21","modified_gmt":"2026-07-22T12:34:21","slug":"monthly-it-support-for-growing-businesses","status":"publish","type":"page","link":"https:\/\/fixpc.co.za\/?page_id=200","title":{"rendered":"Monthly IT Support for Business"},"content":{"rendered":"\n
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MONTHLY SUPPORT<\/strong><\/p>

4 BUSINESS<\/h2><\/header>\n\n\n\n

Budget predictably with a capped expenditure structure designed for remote teams, freelancers, and small businesses.<\/strong><\/h4>\n\n\n\n
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Minimize downtime and protect your team’s productivity. The FixPC Business SLA acts as your dedicated, on-demand virtual IT department, keeping your operations streamlined without the overhead costs of full-time IT staff.<\/strong><\/p>\n\n\n\n

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<\/path><\/svg><\/span>Minimum Commitment:<\/strong> 3 Hours per month.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Contract Term: <\/strong>Fixed 6-Month commercial agreement. <\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Hour 1 to 4<\/strong>: Billed at our standard business baseline rate. Hour 5 to 10: Automatically drops to a flat corporate rate of R199 per hour<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Monthly Cap<\/strong>: A maximum allowance of 10 hours per calendar month, pooled and shared across all authorized company users.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>On-Site Escalation<\/strong>: Critical physical infrastructure or hardware support requirements are billed separately at R350 inc. VAT per physical callout<\/span><\/div>\n<\/div><\/div>\n\n\n\n

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Our team focuses on keeping your business data moving safely and efficiently:<\/strong><\/p>\n\n\n\n

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<\/path><\/svg><\/span>Business Email & Cloud Apps<\/strong>: Fixing Microsoft 365, Outlook errors, and cloud synchronization issues.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>On-Site Escalation<\/strong>: Critical physical infrastructure or hardware support technicians available within the hour<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Software Deployments:<\/strong> Clean installations of accounting software (Sage, Xero), PDFs, and corporate applications.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Connectivity & Networking:<\/strong> Troubleshooting VPN connections, DNS issues, and local network sharing faults.<\/span><\/div>\n\n\n\n
<\/path><\/svg><\/span>Security & Triage<\/strong>: Removing malicious browser extensions, ad-ware, and conducting malware checks.<\/span><\/div>\n<\/div><\/div>\n\n\n\n
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SLA & TERMS OF SERVICE 4 BUSINESS<\/a><\/div>\n\n\n\n
STANDARD TERMS OF SERVICE<\/a><\/div>\n<\/div>\n\n\n\n
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Copyright 2026<\/strong> Fix PC Express PTY LTD<\/p><\/div>\n<\/div>\n\n\n\n

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GET IN TOUCH<\/h3>\n\n\n
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